[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — torn shirt not been returned

Address:Thane, Maharashtra

I had purchased a shirt from big bazaar ghodbandar branch 1.5 months back. I tried this shirt to wear on the diwali occasion but when i went out with my friends one of my qfriend saw that this shirt was torned near the shoulder. It was an embarrassed moment which i had to face to due the quality of product big bazaar is selling. Now today when i came to return this shirt initially one lady at the counter said return period has crossed so we cannot return it but if you purchase another shirt of the same price she can accept this return. Then another person came and said that they cannot accept this return at all. So i want to make a complaint as if this is the service received from big bazaar i will never ever purchase any good from you as u guys are selling bad quality of products.
Memo number - 0123500
Register mobile no.[protected]
Name: gaurav koli
Plz call me urgently or else i will take further action on this complaint with higher authority.
Was this information helpful?
No (0)
Yes (0)
Dec 13, 2018
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Gaurav,

Greeting From Future Group!

I have raised the issue with the concerned team and they will connect you soon.

Kindly write at [protected]@futuregroup.in along with your reference id:19942 for further communication.

Future Group
Complaint comments 


I just ask him to show me same unpacked shirt he denied and Misbehaved with costumer and aslo used slangs.. he is the Manager of Of Latur Big Bazar... Continually talking on phone..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information