[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — unauthorized redemption of payback card | |||
I had paid cash of rs.357.54 to your counter no.18 cashier mohd. Ibad against the retail invoice no.0029408 on 21.6.17 but i received a message that 280 payback points have been redeemed. I immediately informed the big bazaar staff and they took photocopy of the bill and my payback card assuring me that the points will be credited to my card within 24 hours. However, till now the points have still not been added to my credit nor any information has been given to me in this regard. When i had already paid in cash, why were my payback points deducted? My reminders of 8.7.17 and 11.8.17 went unresponded. Kindly provide me the relevant email id and phone no. Of your concerned official to whom i can approach for the cheating to which i have been subjected to, otherwise i will be compelled to approach the consumer forum. A. S. Bhatty Was this information helpful? | |||
Oct 5, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Aug 30, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer, We are sorry for the inconvenience caused to you. Please share your contact number and the exact store details at [protected]@futuregroup.in which help me in taking this up further. Regards, Priya Future Group | |||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
I asked for a parking slip n he gave me one with my bill.
When i gave it to d parking person, he said its dated 21.8.2017 n he cant accept it.
Its sheer mischief by biz bazar that they are giving invalid parking slips to customers.
Please look into the matter.
We are sorry for the inconvenience caused.
Please share your contact number at [email protected] so that I can take it up with the concerned team.
Regards,
Priya
Future Group