Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — unresolved complaint

prit0115

from Bengaluru, Karnataka

Address:	560094
Website:	futurepay.com

On 27th oct 2017 i registered a complaint with future pay with reference number fp[protected]. The commitment was to resolve the same within 7 working days. Today it is 16th nov 2017 and they are yet to take any action.

Future pay deducted 600+ for a failed transaction and never bothered to refund the amount. Even after many follow ups to there customer care and over e-mail they are busy in ignoring. If you people don't want to provide good service then at least refund me the my money so that i can look for other alternatives. Lack of professional ethics and flawed consumer protection is prominently visible in your business strategies.

Pritam saha,
Loyal future group customer for last 4 years.

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Dec 25, 2017

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer,

We have forwarded this to our team they will surely look into it. Please write to us at [protected]@futuregroup.in if you need any assistance in future.

Regards,
Priya
Future Group

Verified Support

Nov 19, 2017

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear customer,

As per an update received from our team the mentioned issue has been resolved and correct balance is updated. Please write to us at [protected]@futuregroup.in if you need any assistance in future.

Regards
Priya
Future Group