| Address: | Nehru enclave, New Delhi, Delhi |
Recently we encountered an incident at big bazar. We received a voucher code of 3000 in our email and while shopping we confirmed that can we avail that code, all the respective members agreed to availing the code but it was then during the time of billing the cashier told us that the code cannot be used.
My issue is that even after seeing the voucher they said that you can use it and redeem it
And during the billing time we got to know that it cannot be redeemed. Our purchases were done on the impression of this code.
We felt cheated through this luring code of yours.
We made the purchases beyond our limit under the impression that 3000 can be redeemed and after getting the confirmation we did all the shopping.
And after showing the picture to your staff and getting the affirmative answer that the present voucher is applicable and getting the response that off will be given and during the payment all the things were different and a different version was shown to us that the present voucher has been redeemed and this fact was never brought to my knowledge at the time of purchasing things so this leads to fraud and cheating committed upon an innocent customer by frauding him and forcing him to do the purchases beyond his limit and extort money from him.
If the matter is not resolved within 15 days then i shall be constrained to knocks the doors of court / consumer court so that a customer is not lured by your fraudulent advertisement shown on emails
Thanking you
Sp singh
Advocate
Delhi high court Was this information helpful? | 
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