[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Worst services, wrong commitment & pathetic management | |||||
I suggest everyone please do not purchase anything from hometown (Future retail) any furniture, home décor & any other things. Recently i had very pathetic experience with these company persons. I have purchased one king size bed & one three door wardrobe. They people first delayed delivery then after too much follow up they delivered it. But now those all material is in de assembled form and kept in boxes, now i am struggling with hometown to arrange a assembling person. They people are not ready to support customer, my material kept in boxes, no senior management is listening to issues. My 25 k money is just going to waste also they people are saying if some other person will assemble then warranty will not be considered. Was this information helpful? | |||||
Jul 15, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jun 14, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Rohit, Sorry for the inconvenience.Please share your contact number and store details at [protected]@futuregroup.in so that I can take it ahead with the team. Regards, Priya Future Group | |||||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Regret the inconvenience caused. Kindly share your contact number and a snapshot of the promotional message at [email protected] so that I can take it up with the team.
Regards,
Priya
Future Group