[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Worst staff quality in big bazaar, aditya mall indirapuram

Address:Ghaziabad, Uttar Pradesh, 201014

This is third time i am facing issues on my purchases from big bazar. All these issues are due to your staff mistakes.

This is 11 pm right now and writing this complain from your aditya mall store, today i purchased crockery items in bulk, when i checked all items at home, i found counter person has charged for 66 plates instead of 6. I came back to this store and currently waiting as your staff doing some process to resolve this.

This instance is very frustrating as i am waiting from last 30 minutes late night in your store, based on earlier instances and today instance, i am planning to stop purchasing from big bazar.

Please provide better training to your staff else your reputed name will be demise soon in this area.

Thanks,
Rakesh
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May 19, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Customer,

We sincerely regret this experience. Please share your contact details and bill copy at [protected]@futuregroup.in so that we can take this up with the team.

Regards,
Priya
Future Group
Complaint comments 

Comments

Helo sir/madam

I have not subscribed any service or purchased anything from big bazar but i am getting promotional sms form big bazar
Even i tryed sendng sms dealz no to 575758 more then 5 6 times to unsubscribe but it dosent work and i also cost me 3Rs ps sms
Plz remove my number
My No is [protected]

Dear Sid,

Sorry about this. We have taken this up with our team.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information