[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — Wrong bill charged | |||||
I had done shopping on 20th Jan as i had got exclusive invite for 20 Jan 2017, but at that time i didn't check the final bill because i was in believe that you guys have not done any cheating but i was wrong as i had to pay full bill without any discount. Even offers was displaying there, e.g there was an offer on kurkure brand 1 kg namkeen as buy 1 kg and get one 1kg free but in bill price is taken for all four kurkure namkeen packets. I think either your software or your big bazaar executive have done something wrong. Attaching bill in this mail for reference. I hope you guys will take proper action and return discount price in my future pay wallet. My Future Pay Mobile No: [protected] Was this information helpful? | |||||
Mar 2, 2017 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. Verified Support Jan 25, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Sulabh, We sincerely apologise for the experience you had. Please be assured that I've raised this with the concerned team and they shall connect with you soon. Kindly note your reference id 7005 for further communication at [protected]@futuregroup.in. Regards, Priya Future Group Verified Support Jan 27, 2017 Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Sulabh, We believe the concerned team got in touch with you and assisted you with the concerns raised. Trust that the ticket ID 7005 is resolved as per your satisfaction. Let me know in case you require any assistance in future. Please share your feedback and suggestions with us, it'll help us to serve you better in future. Regards, Priya Future Group | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
3868
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Post your Comment