| Address: | Ghaziabad, Uttar Pradesh, 201014 |
The problem that i have faced is very strange. I have received the promo voucher code (Valid for 2 days only) over the cell. Before billing i have shown this to cashier. She told me that amount will be credit to your future pay wallet. But when i discussed with customare care (Csd) they told me it must be redeemed during billing else coupon would be expire (Last day of promo offer). After that customer care team suggested to do the shopping again and redeem the coupon, i have agreed to them and show the voucher again. For this process it took approx 1 hour and team is still struggling with billing and all. After that frustration, we have cancelled the billing and get the credit note back.
The csd lady also misbehaved with us.
During this process i have called the manager (Mr. Durga - cell no#[protected]), what he told me simply, he is outside the store and come after 2 hours. How can a client dealing manager left the store during working hour. Not sure what he wants to show.
Please look into this. Billing details are :
Retail invoice number : 0004281 tr: 26568 date 04/02/2018 time: 17:38
Ch: 432043 sonam. Store id: 4874 Was this information helpful? | 
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