| Address: | New Delhi, Delhi, 110009 |
Sir
I, rohtash kumar, am a regular customer of big bazaar inerlok delhi and i have taken profit club card and last month i purchased over rs 2500/- and was issued one scratch card in which rs 2000/- discount was offered for the purchase of the microwave oven selling price of rs 4990/- onwards. however the card was valid till 31.10.2016 but mr brij committed me that the card will be valid for today ie 14/11/2016 purchase of oven of koryo brand having a selling price of rs 7490/- and on payment can be done thru any debit card and i will get discount of 5% so the actual purchase price comes out to be as rs 5215.50 so i waited for an hour for the confirmation whether the demo will be provided at my home or not, by the staff there who are unaware of it. after their confirmation, they were offering me the demo piece which i refuses to accept and then they searched for the fresh piece and then i checked the oven and when went to buy it. after about an hour, now the billing staff refuses that this was valid till 31.10.2016 so cannot be billed. he kept me waiting for around half an hour and then in the meanwhile i purchased the gift value card of rs 10000 for rs 9000 with a discount of 10% and the biller said me that i can use these gv vouchers for the purchase of oven.
But suddenly mr brij came and said me that the deal cannot be given and when i told him that you have committed me for it and wasted my two and half hours then he sent his junior and who told me that manual billing can be done and no debit card discount and gv will be applicable and no net billing can be done and i will get the oven @ rs 5490/-.
For which i purchased gift value cards so that i will be able to save the 10% over it. as being a salaried employee i am having limited funds in my account and i couldnot purchased that oven for which i waited and actually wasted 2.5 hours which i could utilize at some more important work.
Now i request you to allow me to purchase the koryo oven (selling price rs 7490/-) at rs 5490/- by using the scratchcard @ rs 5490/- after deducting rs 2000/-, which i was committed by your staff and with gift value vouchers which i specially purchased for it and with computer billing and proper warranty and with demo at home.
I want my reply by 15.11.2016 please Was this information helpful? | 
Post your Comment