Big Bazaar / Futurebazaar / Future Retail — Security check at the exit is not proper | |||
I've been shopping at Bigbazaar outlet in Bhadrappa Layout, (near Hebbal), Bangalore and Rajajinagar and even in Malleshwaram, Bangalore and I did not find any issues until, from past few months, after purchasing everything (which we needed) and after the billing/payment is complete, the billing staff will remove the necessary security attachment from the items or products which we are taking home. So, once the packing is complete with tags attached to the package and once we receive the bill. We try to go out from Bigbazaar, Hebbal from the exit. But the detector their always beeps and find something unsual. When actually there is no unusual in it. It's completely a mistake of the bill staff. So, we are held up like as we have convicted for something by the pathetic security guards. They cut open the tags from the package even after showing them the bills. As this has happened twice to me once and next time it happened when I was with my family. This is really great insult to caused to me. When ask the security, they really argue with us and they even do not give respect to a customer and what ever items security guard have removed from the package. They would not care to put back and don't handle things quite well. After they cut open the package. They could not find anything which is suspicious which we have purchased and finally let us go after wasting our time and insulting us. This is really causing great trouble to us and because of this we even do not like/want to shop again in Bigbazaar. Was this information helpful? | |||
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
We are sorry to hear this. Please share your contact details and your invoice number with us at [protected]@futuregroup.in.
Regards,
Priya
Team Big Bazaar