Big Bazaar — Insulting & misbehaviour by billing staff - Tarnaka Branch Hyderabad - Ground floor billing staff Mr.Baddam Edukandalu. | |||
Dear Sir, I am a customer of your Big Bazaar & i shop very frequently at your outlet.Today i have purchased one trouser and 2 jeans pants worth Rs 1901.50 . The bill no is 0003244 Tr : 70898.When i approached the cash counter to pay the bill using my debit card, the cashier Mr.Baddam Edukandalu has swiped the card twice and asked me to give the pin number twice.And i got the mobile alerts twice for one transaction, which is very ridiculous. When i questioned why it has been debited twice, he arrogantly replied by insulted me that my account is low on balance. If my account is low on balance how its debited twice????? When i approached Mr. Rafi he promised to see that my amount of Rs.1901.50 will be credited to my account. The tailors are also not available, even they are available they are not cooperative. This is the most bitter experience to shop in big bazaar. I will not step into your stores in whole life time. I hope you will take action against Mr.Baddam Edukandalu. Thanking You and awaiting your reply. G M. Sarmaji. [protected] Was this information helpful? | |||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir,
In reference to above complaint. My double time swiped amount (1901.50) is not credited to my account still. As per your employees version at Tarnaka Big Bazaar version they informed that it would be credited to my account in 7 days. Where is my amount??????
If i don't get my money back to my account by today, i will file a fraud case aganist your company.
Else deduct the money from your employees salary and refund me.
Thank you.
Sarmaji.
[protected]
In reference to above complaint. My double time swiped amount (1901.50) is not credited to my account still. As per your employees version at Tarnaka Big Bazaar version they informed that it would be credited to my account in 7 days. Where is my amount??????
If i don't get my money back to my account by today, i will file a fraud case aganist your company.
Else deduct the money from your employees salary and refund me.
Thank you.
Sarmaji.
[protected]
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings for the day.
This is Priya from Future Group. I am very sorry for your experience. Please be informed that I have escalated your issue regarding billing to my team. They shall do the needful and get back to you at the earliest.
Kindly note your Reference ID-16045 for further communication.
Regards,
Priya