[Resolved]  Big Bazaar — Irresponsibility and misbehave with customer

Address:

Kolkata, West Bengal

I am a regular customer of Big Bazar (Saltlake, Kolkata), I have purchased 2 no.of sarees amounting Rs. 2245/- and a Sensodine Toothpaste amounting Rs. 160 against vide Cash Memo No.0014784 and 0020852 respectively. I did not had my Payback card with me by that time. On asking it has been advised me to bring that card to the Customer Help Desk within 7 days to get the rewarded point. I went there for that Purpose on 18/08/2014 with my pay back card and when I asked for inclusion of rewarded points against the purchase I had made on 16/08/2014 to the person posted in the Help Desk Counter, he really misbehaved and denied my claims. He made me surprised by his irresponsibility. Being the competent authority It is my request to u please do not appoint that kind of ill-mannered personal for valued customers. Hope you will take proper necessary action.