Big Bazaar — Made fool of ours_Big Bazar _ ambala cantt

Hi This is saurabh belong to ambala cantt but working in one of MNC in haryana, On the occasion of new year i came to my house and visit your big bazar outlet 3-4 times within 2-3 days but everytime i see that one of bill counter is always closed, Always i carry < 5 items and everytime i am standing on que for 30 - 35 min and when i ask from your executives then they said that our counter is closed . tell me one thing if counter is closed then why the banner is mentioned on outlet that this is applicable for m< 5 items I am not happy from your services which you offered to your customers, I raise the issue on higher level as some of my friends who also facing this type of issues . Regards Saurabh