[Resolved]  Big Bazaar — Misbehave & unorganized Big Bazaar Ever Saw

Address:West Tripura, Tripura

I am Sampa Bhowmick.Yesterday on 3rd August 2014 we went to shop at Big Bazaar Agartala. After all purchase and payment we were going out of the store when security stopped us and told that it was declared 5 bags while we have 6 bags. They took us again to 2nd floor and there after an hour's check and recheck they came to this conclusion that it was the counter boy's fault. After that without any apology the person who checked all items told us to leave the shop as it was closing time. In this whole incident we surprisingly did not see the face of the store manager. He did not come to check what was going on and not even came to apology to us. We on the other hand got humiliated in front of approximately 30-40 people who were looking at us as if we were the thieves. We are very old customers of not only Big Bazaar but also the other wings of future groups.I am sending you the details of the bill and my payback card number. I hope you will take necessary steps which will be visible to us. We need prompt action. Counter Boy's name: Biswajit Debnath CH: 307947 TILL No: 15 Cash Memo no: 0005053 Tr.: 46385 My Payback card no.: [protected] Bill Amount: Rs.7501.00
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear Ms. Sampa,

We regret the experience you have had and request you share your contact details with us at [protected]@futuregroup.in so that we can share the same with our team. They shall get in touch with you on the matter and shall investigate into it to your satisfaction.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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