[Resolved] Big Bazaar — Misbehaviour by two employees of Big Bazaar. | |||
I am a permanent customer of BIG BAZAAR for last 10 years. I have gone to big bazaar at Phoenix Market City in Chennai on 05.07.2014 for routine shopping. There was huge crowd all over the shop. I selected two kurti for my wife which were on 50% discount. Before purchasing I confirmed with the staff there about the discount. When I reached the billing counter, staff at counter rudely told to me that it is only 30% discount. I was in queue in billing counter for more than 30 minutes. When I contacted Mr Shagul Hameed, he rudely insulted me & threatened me to go to company owner & complain. Now when I contacted Mr Tanjeer Ali at customer service office at big bazaar, he also rudely threatened me to go for on line complain & not to visit big bazaar in future. I request you to kindly take stern action against the rude behaviour of employees. Was this information helpful? | |||
Complaint marked as Resolved
I RECIVED VARIOUS E MAILS FROM [email protected] AND ALSO I MET MR PRATHABAN G, ASST STORE MANAGER AT BIG BAZAAR, VELACHERRY, CHENNAI. ON LAST FORTNIGHT. HE HAS APOLISED FOR THE INCONVENIENCE CAUSED TO ME AND REQUESTED TO PARDONE THE EMPLOYEE. HE HAS
ALSO INFORMED ME THAT THE TWO EMPLOYEES HAVE BEEN TRANSFERED TO OTHER
DEPARTMENT.BASED ON HIS COURTESY AND GENTLENESS AND WITH A PROMISE
THAT IT WILL BE NEVER REPEATED, I THINK THE COMPLAINT HAS BEEN RESOLVE.
HENCE YOU MAY TREAT THIS COMPLAINT AS CLOSED.
THANKS FOR YOUR CUSTOMER CARE AND SUPPORT EXTENDED TO ME FOR RESOLVING MY COMPLAINTS.
PRAMOD KUMAR YADAV.
96778 93328 Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
I am Priya from Future Group. Request you to write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team to have it addressed at the earliest.
Regards,
Priya
Future Group