Big Bazaar — Multiple Payment

Address:

Ghaziabad, Uttar Pradesh

On 5 Feb 15 I Purchased worth Rs 6097/- and INDIRAPURAM BRANCH, GHAZIABAD And While Paying Through credit Card, Salesman Swiped My Standard Charted Card But Due To Servor problem it was not deducted. He Again Swiped with another machine and payment done at that time and the Receipt was Generated. And I Received a Message on My Mobile. After some time I received the Other Two Deduction Message of Rs 6097/- . Then after I checked by Bank statement and it showed that the payment has been made twice, one in the name of BIG BAZAAR and the second one in the name of FUTURE VALUE RETAIL . Then after I Contacted to Mr.Jeevan (Head cashier) and Mr.Kuldeep told me the issue has already been raised and will get the revert in few days but after so many Follow-ups and visits the answer is same. Now I am totally frustrated and and get irritated. Request you please look into this matter immediately or else I should go to some other level. My Contact No is [protected] and Email Id [protected]@yahoo.co.in.