[Resolved] Big Bazaar — Unable to redeem amount on BBPC card
K
kottakhitesh1
from Bengaluru, Karnataka
Address:
Kolkata, West Bengal
I have a BBPC card and it showed expiration date of 10/10/2014 and when I went for shopping on 30/09/2014 but I did not get the mentioned offer because of system issues at the store but when I was called to shop on 02/10/2014 I was denied as no monthly balance but available balance showing as RS.2555.62 called customer service and went to 2 outlets for assistance.
it has been over a week no resolution received as of today.
Please assist and do the needful.
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Aug 14, 2020
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Hi,
We hear you, write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.
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We hear you, write to us at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.
Regards,
Priya
Future Group