[Resolved]  Big Bazaar — Unethical behaviour

Address:Bardhaman, West Bengal, 713201

I have purchased a Trolley Bag and Skybag frm Durgapur Big Bazaar. Total Bill amount Rs. 4430 and I paid the amount at Terminal # 007, Trans # 16752, Cash Memo No: 0080853 at about 13.03 p.m on 20.10.2015. The Counter issued me a Future Group Shopping Card No: [protected] and told me for registration at customer desk counter. Accordingly I have gone to Ground floor for registration. But I have to wait for a long time (Not less than 35 mins) where as purchase time was " only 15 mins. Then the person behave with me very much rudely and even told me " DO NOT SHOUT". I got astonished. I left the place. Mean time my family also paid for another shopping Bill for Rs. 808/- (Sundry items)- Cash Memo No-0016006 Tr- 92451. Pl look after the matter. Hopeless service from your representative.
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Aug 6, 2021
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear
Greetings from Future Group, this is Priya.

We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.

Regards,
Priya
Team Big Bazaar
Future Group
Dear Customer,
Greetings from Future Group.

We are still awaiting your mail. Request you to provide me with your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.

Have a nice day.
Regards,
Priya

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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