[Resolved]  Big Bazaar — Unethical behaviour of security personnel

Address:Kolkata, West Bengal

I visited espalande metropolitan building, kolkata-700013 big bazar on 2nd october at around 1.45p.M .I purchased dress material wotrh rs 3757(Cash memo no 0000722).Later on i decided to purchase a olay cream worth rs 1600(Cash memo no 0007081) and the sales girl made a separate bill of that.I put that cream in my bag as no carry bag has been given.At exit gate due to some technical problem the beep sound raised.I was just about to take the cream out of my bag the female security staff passed a comment that" oi to bager modhhye kichu ache jetar bill hoyni"( hey look, something is there in the bag whose payment is due).But the other security personnel checked that i have paid the full amount and i have not stolen anything from your bloody shop.This is such a and completely unexpected from a reputed chain store.She could have told this in a better way.Try to train your staffs while taking to the customer.We go to your shop not to steal something.I am a regular customer of narendrapur wood square and hiland park big bazar.But never faced like this before.Complete .Think twice before go to bigbazar as dignity is the first priority for everyone.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Alolika,
Greetings of the day, I am Priya from Future Group.

Please accept my apologies for the trouble caused. I request you to write to me at [protected]@futuregroup.in with your contact details so that the team can connect with you.

Regards,
Priya
Team Big Bazaar
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
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    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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