[Resolved]  Big Bazaar — Wrong billing at Big Bazar

Address:

Jaipur, Rajasthan

Hi TeamToday my self visited your Vaishali Nagar Jaipur Outlet for my monthly purchasing as I am regular customer of your outlet.When we done our purchasing and billing done I found that billing is very high in compare to my early months purchasing even though I have done less purchasing than earlier months. Then My self start scutnising the Bill after payment and found that prices are over than the amount labelled on items and raised the voice but no one from your staff entertained when myself start shouting than your store manager come down and told only for one item that by mistake some one from customer side put the tings in wrong bucket. While I have taken the snap which shows that entire bucket is full of same kind of items.For another Item he told that this prices are for item placed at down side bucket not for the bucket on which item kept. When I investigated that found that Labeling of correct item placed at approx 6 feet height. Please note that wrong labeling and this kind of labeling is offense under Meserment Control Act of India, As well as against rights of consumers.My self surrendered all the items and taken my money back.It is shocking for me that when I purchase same things, and all the items are almost of same brands from another Outlet chain I have paid approx 500/- Less than Big Bazar.where is moso of Customer Service from Future GroupWhere is moto of Sabse Sasta of Big Bazar??I can not expect this kind of cheating from Big Bazar.You need to investigate. Bill amount was of Rs. 3516/- of 2nd Aug at approx 7 PM.