Big C Mobiles — defective mobile sold,charging is not happening

Address:	BIG C mobiles Diamond Park Road Visakhapatnam, 530016
Website:	www.bigcmobiles.com

Yesterday I had purchased redmi 8 model mobile and big c Diamond Park branch in Visakhapatnam from the time when I am going to charge my mobile it is not crossing 50% of the charging yesterday night I had given charging to from today morning also I tried to charge the mobile but it is not processing 50% of the charging today I visited the branch and given it to the store he is trying to explain me and miss guiding me giving wrong information about the mobile he is blaming me that I don't know how to charge the mobile if this type of service you guys and your organisation give to customer no one will get into your store to purchase mobiles I want you to take serious action regarding this and I want my mobile to be exchanged for the problem to be resolved, I don't want this problem to be repeat next time, , bill attached,