Big C — Worst insurance policy

Address:

Krishna, Andhra Pradesh

I bought a Samsung S4 Mini mobile worth 14, 000/-. After 6months due to some accident the display got broken and I claimed the insurance for that. Procedure : I need to go to samsung store pay them for the estimation. step 2: I I need to courier Big C bill, Aadhar card, pan card, estimation etc. to hydeabad (Involves courier charges). Finally after a month or so, I got an SMS stating that for the estimation of 7000, I get an insurance amount of 5800. After showing this to the BIG C store you will be wondered what they say. " Please submit your mobile and as you get an insurance of 5800/- you can redeem it with the new purchase" Am I stupid to submit my 14000 phone for 5800 in 6 months??? My phone has a warranty of 6 months more... Worst care...!! They want to earn profits even with the insurance claims. Worst people. Worst culture.