[Resolved]  Big Chemist — Did not refund my money back

Address:New Delhi, Delhi
Website:www.Bigchemist.com

Repected sir,
This is to inform u that on 22.6.2016 i placed an order to bigchemist, online medical store (order id is_[protected] but did not any response or touch through phone regarding this order. after that i contact them to [protected] & told to cancel my order & refund my money which i i already paid through netbanking, a lady told me that my order has been cancelled & i will get my money within 7/10 working days, but still i did not receive any money back to my account. after that i tried to contact [protected]& [protected] numbers which are always switched off, after that i tried there [protected] but they did not listen anything. i send many e mails to them & they replied that dear mr. banerjee,

Greetings of the day!!

We apologize for the delay and inconvenience.
We would like to inform you that as per your request the order #[protected] has been cancelled and the refund has been initiated.
Thus, amount will get credited into the account within 7-12 working days.

Regards
Bigchemist team.
Stay healthy. live big!!


From: tarak banerjee [mailto:tarak. [protected]@gmail.com]
Sent: 01 july 2016 11:07
To: customer support bigchemist
Subject: [protected] & [protected] switched off

Both numbers are switched off, what is the problem with u, are u fraud still u did not refund my money. i did not understand what u r actually. immediate refund my money.

Sir, that was todays (1.7.16) their original reply through e mails where they told that after 7/12 days refund will be initiated. sir actually i have a doubt regarding this company & i want to refund my money (1693.50, 2 injections, gmh hp 75) as early possible. sir plz do something for me.
Regards
Tarak banerjee
K/26/1, bose para, kamdohori, narkel bagan, near kailash vidya mandir, kolkata-700084, garia
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 1, 2016
Complaint marked as Resolved 
Dear Mr. Banerjee, Greetings of the day!! We apologize for the delay and inconvenience. We would like to inform you that as per your request the order #100025868 has been cancelled and the refund has been initiated. Thus, amount will get credited into the account within 7-12 working days. Regards BigChemist Team. Stay Healthy. Live Big!! This is their reply & the email id is, [email protected]
Complaint comments 

Comments

PLz refund my money
Repected sir,
This is to inform u that on 05.07.2016 i placed an order to bigchemist, online medical store (order id is_[protected] but did not any response or touch through phone regarding this order. after that i contact them to [protected] & told to cancel my order & refund my money which i already paid through netbanking, a lady told me that my order has been cancelled & i will get my money within 7/10 working days, but still i did not receive any money back to my account. After that i tried to contact [protected]& [protected] numbers which are always switched off, after that i tried there [protected] but they did not listen anything. i send many e mails to them & they are not replying the email also.
My Name is Rumit Shah
Mobile:[protected]
RESPECTED SIR,
i have placed an order on 31st july order no[protected] of amount 1324 till date i havent got any response.I have mailed sevral times but still havent got any reply.i tried to call on [protected] which is always switched of.please help me and, refund my money back.i am in urgent need of that money.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BIG Chemist / A3T Retails
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    28
    Pending
    0
    Resolved
    6
    BIG Chemist / A3T Retails Phone
    +91 11 4140 2526
    BIG Chemist / A3T Retails Address
    E11 B3, Kalkaji, Delhi, Delhi, India
    View all BIG Chemist / A3T Retails contact information