[Resolved]  Big Cinemas — AC was not working at all in entire movie at Mehul Cinemax-Jamnagar

Address:

Jamnagar, Gujarat

I am always prefer to see movie at Mehul Cinemax-Jamnagar becuase of very good facility, but this time it was very very bad experince for me. On 25th may-2014, I have purchased 3-tickets for my family of 'HEROPANTI' in Show-3 (Time 6:30 pm). This movie was shwon in screen 1 and seat allotted to me was B-6, 7, AND 8 i.e. second last from back in Gold class. The entire show was house-full and the terrible thing was no AC. In this much crowd it was very suffocative and for my little Daughter it was even worse!!! Initially I thought it may some problem and AC might start after some time but it wasn't. In the interval time I met Manger, he apologized and informed that due to some mechanical problem AC were tripped. He also assured that this problem will be short-out within few minutes. Again after 10-15 minutes I met manager and informed in such a high temperature without AC how one can enjoyed? But nothing happen. Even after the show once again I went to manager office but no one ready listen my complain!!! Sir, I felt very bad, because in every business customer satisfaction must be on top most priority, I think you are deviated from this and now it seems it is yours least priority My demand is to refund the amount, I hope you will take necessary action From Dr. Ajaysinh K Jadeja Jamnaagr