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3.8
Updated: Aug 12, 2023
Complaints 565
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422
Unresolved
143
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Justickets reviews & complaints(565)

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M
Mukunda Rao
from Delhi, Delhi
Aug 12, 2023
Aug 13, 2023
This thread was updated on Aug 13, 2023
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Name : M LAXMAN RAO movie name: Bhola Shankar, Booking Code : 6KX0GADG, Thetre Name: Talluri Theatre Raaga, Kushaiguda, Hyderabad . Seat Nos.R10, R9, R8, show timings 9 P.M Date : 13.08.2023 (Sunday)
+1 photos
Justickets customer support has been notified about the posted complaint.
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Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards
Justickets
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    J
    jpavankumar
    from Machilipatnam, Andhra Pradesh
    May 14, 2023
    Jun 12, 2023
    This thread was updated on Jun 12, 2023
    Resolved
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    Resolved

    Address: Krishna, Andhra Pradesh

    BOOKING CODE :939903EA
    Movie Name : Custody
    Show date and time :14 may 2023 6.30 Pm
    Location : Vijaywada
    Theatre screen :G3 theaters rajyuvaraj screen 1
    Class and seat numbers : Gold A5.A6
    Ticket Holder : Jujjavarapu pavan kumar
    May 14, 2023
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
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    Hi,

    Thank you for writing to us,

    Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

    Assuring you the best of our service always.

    Regards
    Justickets Team
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      B
      Bhavani Shankar L
      Apr 22, 2023
      Apr 23, 2023
      This thread was updated on Apr 23, 2023
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      I've booked tickets in atchuthapuram instead of anakapalli, which is 50 km far from my location. So please cancel the tickets and refund my amount.

      BOOKING CODE: 7E788B0C
      Movie Name: Virupaksha (A)
      Show Date and Time: 23 Apr 2023, 06:00 PM
      Location: Atchutapuram, Anakapalle
      Theatre, Screen: STBL Cine World, Screen 1
      Class and Seats Numbers: Premium: E15, E16
      Ticket Holder: Shankar
      Justickets customer support has been notified about the posted complaint.
      View replies
      Hi Bhavani,

      Thank you for writing in to us with your feedback!

      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
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        C
        chaitanya pydisetty
        Jan 19, 2023
        Jan 20, 2023
        This thread was updated on Jan 20, 2023
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        We booked 3tickets for movie but message not recieved contact number not working
        +1 photos
        Justickets customer support has been notified about the posted complaint.
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        Hi,

        Thank you for writing to us,

        Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

        Assuring you the best of our service always.

        Regards
        Justickets Team
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          V
          vnagamahi
          from Hyderabad, Telangana
          Jan 16, 2023
          Jan 17, 2023
          This thread was updated on Jan 17, 2023
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          Address: 2-8/1/A Jillelaguda

          Return money
          +1 photos
          Justickets customer support has been notified about the posted complaint.
          View replies
          Hi,

          Thank you for writing to us,

          Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

          Assuring you the best of our service always.

          Regards
          Justickets Team
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            N
            naidu67
            from Visakhapatnam, Andhra Pradesh
            Dec 28, 2022
            Dec 29, 2022
            This thread was updated on Dec 29, 2022
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            Address: 8341941401

            On 23/12/2022
            I try to book movie tickets with my mobile no [protected] money deducted
            2 times but tickets were not confirmed. And money not refunded yet
            Justickets customer support has been notified about the posted complaint.
            View replies
            Hi,

            Thank you for writing to us,

            Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

            Assuring you the best of our service always.

            Regards
            Justickets Team
            Reply
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              G
              Girishkumar vinnakota
              from Visakhapatnam, Andhra Pradesh
              Dec 13, 2022
              Dec 13, 2022
              This thread was updated on Dec 13, 2022
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              Address: Visakhapatnam

              I had done payment for booking tickets in just tickets app but the issue is money is deducted from my account but Not getting any confirmation message for booking tickets
              Justickets customer support has been notified about the posted complaint.
              View replies
              Hi,

              Thank you for writing to us,

              Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

              Assuring you the best of our service always.

              Regards
              Justickets Team
              Reply
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                S
                Siddu.ymg60
                Oct 17, 2022
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                Hi Team,
                The show mentioned in the just tickets 6:00pm, but theatre mangagment started 6:30pm.i spoke with theater owner, he behaved rudly to me. I need proper justtfication reason. Otherwise will escalate this issue. Here my half an hour time wasted due to show delayed. . Ticket details attached. I have sent email on sunday (16th Oct 2022).compalint num is 181282.jus tickets team closed My ticket with Out Informed to me. Jus tickets Compensates my 30mns time.

                Thanks,
                Siddu
                Justickets customer support has been notified about the posted complaint.
                View replies
                Dear Siddu,

                Thank you for sharing your concerns.

                We apologize for failing to meet your expectations during your stay with us. You can walk directly to the theatre and get your query resolved with the help of Justickets manager by reaching the customer support.

                Regards
                Justickets Team
                Reply
                Dear Siddu,

                Thank you for sharing your concerns.

                We apologize for failing to meet your expectations during your stay with us. You can walk directly to the theatre and get your query resolved with the help of Justickets manager by reaching the customer support.

                Regards
                Justickets Team
                Reply
                Dear Siddu,

                Thank you for sharing your concerns.

                We apologize for failing to meet your expectations during your stay with us. You can walk directly to the theatre and get your query resolved with the help of Justickets manager by reaching the customer support.

                Regards
                Justickets Team
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                  T
                  Tech Blix
                  Jul 28, 2022
                  Resolved
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                  Resolved

                  Address: Kushalnagar,kodagu, karnatake
                  Website: Justtickets

                  I booked ticket of vikrant rona and money is debited but ticket is not booked, i need refund soon as much as possible of ₹694
                  When i tried for 2nd time it worked
                  But i need my old refund
                  Aug 29, 2022
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 29, 2022
                  Justickets Customer Care's response                   Hi,

                  Thank you for writing to us,

                  Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                  Assuring you the best of our service always.

                  Regards
                  Justickets Team
                  Helpful
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                    P
                    Praveenkumarkk
                    from Hyderabad, Telangana
                    Apr 15, 2022
                    Resolved
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                    Resolved

                    Address: Justtickets pvt limited 42 Dr ranga road,Mylapore Chennai 600004

                    Please cancel this ticket refund money back please

                    BOOKING CODE: 10G06914
                    Movie Name: K.G.F Chapter 2 (U/A)
                    Show Date and Time: 18 Apr 2022, 09:30 PM
                    Location: Balanagar, Hyderabad
                    Theatre, Screen: Vimal Theatre, Vimal 70MM
                    Class and Seats Numbers: Diamond Circle: D7
                    Ticket Holder: Praveen kumar

                    BILLING SUMMARY
                    No of Ticket(s): 1
                    Booking Payment Mode: Paytm
                    SAC: 998554
                    Ticket Amount: 175.00
                    Booking and Other Related Charges: 18.00
                    IGST @ 18%: 3.24
                    Total: 196.24
                    May 18, 2022
                    Complaint marked as Resolved 
                    Justickets customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 17, 2022
                    Justickets Customer Care's response                     Hi Suresh,

                    Thank you for writing in to us with your feedback!

                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                    Regards
                    Justickets Team
                    Helpful
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                      S
                      Sandeep Shannu
                      Apr 4, 2022
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                      I had done payment for booking tickets in just tickets app but the issue is money is deducted from my account but Not getting any confirmation message for booking tickets
                      Justickets customer support has been notified about the posted complaint.
                      View replies
                      Hi,

                      Thank you for writing to us,

                      Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                      Assuring you the best of our service always.

                      Regards
                      Justickets Team
                      Reply
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                        S
                        shiva mallula
                        Mar 28, 2022
                        Jan 12, 2023
                        This thread was updated on Jan 12, 2023
                        Resolved
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                        Resolved

                        Address: Bhimavaram

                        Iam Mallula Siva Kumar
                        from Bhimavaram, Andhra Pradesh
                        Mar 28, 2022
                        Sir i booked a telugu movie RRR in MUSHEERABADH Sree Sai Raja theater and i have a valid id no is Justickets Booking 0CIRNDN2 for RRR (U/A) on 28 Mar 2022, 10:30:00 AM at Sree sai Raja Theatre, Musheerabad, Hyderabad. Balcony: A13, B09, B10, but i cancel my tickets why because my current location is Bhimavaram but i selected location Musheerabad by mistake so plz kindly refund my money to my bank account, or phone pay my contact no [[protected]] thanq you...
                        Apr 28, 2022
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 28, 2022
                        Justickets Customer Care's response                         Hi Siva,

                        Thank you for writing in to us with your feedback!

                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                        Regards,
                        Justickets Team
                        View replies
                        AFJR1EOJ [protected] tickets cancel please
                        Reply
                        Murali satish's reply, Oct 30, 2022
                        AFJR1EOJ 8125703469 tickets cancel please
                        1AE6F49A [protected]/[protected]@gmail.com.
                        I want to cancel the tickets which I have booked for 16th jan 2023 6:00 pm

                        Just Tickets - Tickets cancellation - Comment #4082056 - Image #0
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                          M
                          Mani kiran .B
                          Mar 27, 2022
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                          Hi can u pls help me regarding refund of money from Justickets we booked tickets on[protected] for 2-4-2022 tickets were not booked but money was debited so pls kindly help me regarding this
                          Justickets customer support has been notified about the posted complaint.
                          View replies
                          Hi,

                          Thank you for writing to us,

                          Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                          Assuring you the best of our service always.

                          Regards
                          Justickets Team
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                            E
                            Eswar vek
                            Mar 25, 2022
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                            On first day all tickets sold out before open bookings everytime... tried booking very much but couldn't... theatre owners block all tickets for black tickets
                            Justickets customer support has been notified about the posted complaint.
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                            Hi,

                            Thank you for writing to us,

                            Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                            Assuring you the best of our service always.

                            Regards
                            Justickets Team
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                              H
                              hari120803
                              Mar 23, 2022
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                              Address: 17-2-131, Peddaveedhi, PALASA,532221

                              Money got deducted but tickets not booked

                              [protected]
                              [protected]@gmail.com
                              Justickets customer support has been notified about the posted complaint.
                              View replies
                              Hi,

                              Thank you for writing to us,

                              Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                              Assuring you the best of our service always.

                              Regards
                              Justickets Team
                              Reply
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                                K
                                Konda Narasimha
                                Mar 21, 2022
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                                Address: Devi theatre RTC X ROADS

                                Iam booking RRR tickets for day 1 And day 2 how will I get ticket and how I am enter into the theatre without any barcode
                                Justickets customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                Thank you for writing to us,

                                Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                                Assuring you the best of our service always.

                                Regards
                                Justickets Team
                                Reply
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                                  T
                                  Tataji Thorati
                                  Mar 15, 2022
                                  Resolved
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                                  Resolved

                                  I have booked tickets for 13/03/22, 2:30PM show but tickets not booked whereas money has been deducted. Please resolve Please find the details as below Dear Customer, Rs490.16 [protected]@SBI UPI frm A/cX3713 on 11Mar22 RefNo[protected].
                                  I was already mailed to it but they are not responding in proper way

                                  Mobile no:[protected]

                                  Gmail:[protected][protected]@gmail.com
                                  Apr 19, 2022
                                  Complaint marked as Resolved 
                                  Justickets customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 15, 2022
                                  Justickets Customer Care's response                                   Hi ​Tataji,

                                  Thank you for writing in to us.

                                  We are really sorry for the inconvenience caused.

                                  There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

                                  In case of any further assistance or clarification on this issue, please reply to this email.

                                  Assuring you the best of our services always.

                                  Regards,
                                  Justickets Team
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                                    M
                                    mogili venkaiah
                                    Mar 13, 2022
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                                    Address: Nellore

                                    I have Booked Two tickets Redheahyam movie Amount Debited My account Seat nos Are not Receving on Mobile please conformed Tickets send on Message On my mobile no [protected]
                                    [protected]@gmail.com
                                    Show time Sunday 9.30pm
                                    Transaction ID 2203112027478834074391
                                    Justickets customer support has been notified about the posted complaint.
                                    View replies
                                    Hi,

                                    Thank you for writing to us,

                                    Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                                    Assuring you the best of our service always.

                                    Regards
                                    Justickets Team
                                    Reply
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                                      T
                                      Tataji Thorati
                                      Mar 11, 2022
                                      Resolved
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                                      Resolved

                                      I have booked tickets for 13/03/22, 2:30PM show but tickets not booked whereas money has been deducted. Please resolve
                                      Please find the details as below

                                      Dear Customer, Rs490.16 [protected]@SBI UPI frm A/cX3713 on 11Mar22 RefNo[protected].
                                      +1 photos
                                      Apr 15, 2022
                                      Complaint marked as Resolved 
                                      Justickets customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 12, 2022
                                      Justickets Customer Care's response                                       Hi,

                                      Thank you for writing to us,

                                      Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                                      Assuring you the best of our service always.

                                      Regards
                                      Justickets Team
                                      Helpful
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                                        P
                                        Praneeth Boyana
                                        Mar 11, 2022
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                                        Address: 42, Dr Ranga Road,Mylapore Chennai Chennai district India 600004

                                        I am praneeth I have booked 4 tickets for Radheshyam movie cost Rs:663 from justtickets through Phone pay today I just made payment for tickets, money transaction done but tickets not booked whether I get my tickets later or money be refunded?
                                        Justickets customer support has been notified about the posted complaint.
                                        View replies
                                        Hi,

                                        Thank you for writing to us,

                                        Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                                        Assuring you the best of our service always.

                                        Regards
                                        Justickets Team
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