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Justickets Complaints & Reviews

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3.7
Updated: Aug 12, 2023
Complaints 582
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422
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160
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Justickets reviews & complaints(582)

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T
Tarun Sada
from Jayamkondacholapuram, Tamil Nadu
Nov 16, 2017
Aug 12, 2023
This thread was updated on Aug 12, 2023
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cancellation of movie ticket

I want to cancel my movie ticket for justice league movie on 17th november in mega star theatre trichy my booking i'd is wiqvl5yw seat e12 i didn't check the date i want to book for 18th november please go through my request as fast as you can.. The actual movie timings are tomorrow at 11 in the morning so please check this fast and return the refund...
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S
samatha kotha
from Visakhapatnam, Andhra Pradesh
May 12, 2017
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Amount was debited without any timer confirmation

Address: Guntur, Andhra Pradesh, 522007
Website: Justickets

I am from Guntur I have booked bahubali 2 tickets in Bhaskar cinemas after entering the otp number amount has been debited from my account but I did not get any confirmation of my tickets. My amount has been debited on 10th may 10.31 am of amount Rs 569 of seat rows f1 f2 f3 f4 for 6.15 show of 11th May 2017, but tickets are not booked, I excepted money would be refunded with in 24 hrs but it has not been credited . So kindly credit the amount...
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L
lblb
from Visakhapatnam, Andhra Pradesh
May 6, 2016
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Amount deducted but not get tickets

Address: Nellore, Andhra Pradesh, 524002
Website: justickets.com

I have booked tickets for movie 24 in s2 cinemas at pogathota and have paid through net banking. Amount was deducted from my account and showing that tickets were booked but i didn't receive message of my tickets. After sometime i have got message of refund of my money within 7 days. I want to know whether my tickets have booked or not? If not when will i get my money back?
Solve my issue as soon as possible....
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S
satyakiran44
from Kakinada, Andhra Pradesh
Jul 9, 2015
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money was debited in my account but ticket was not conformed

Address: East Godavari, Andhra Pradesh

i have try to book bahubali movie ticket in justicket mobile app.. i have submitted conformation pin after loading it shows order is canceled but money was debited after that i got this message..POS tran of Rs. 124.2 is done on card XX1595 on[protected]. at 4.50pm so please refund my money Cell:[protected] mail id: [protected]@gmail.com...
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M
Mukunda Rao
from Delhi, Delhi
Aug 12, 2023
Aug 13, 2023
This thread was updated on Aug 13, 2023
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Name : M LAXMAN RAO movie name: Bhola Shankar, Booking Code : 6KX0GADG, Thetre Name: Talluri Theatre Raaga, Kushaiguda, Hyderabad . Seat Nos.R10, R9, R8, show timings 9 P.M Date : 13.08.2023 (Sunday)
Justickets customer support has been notified about the posted complaint.
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Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards
Justickets
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    J
    jpavankumar
    from Machilipatnam, Andhra Pradesh
    May 14, 2023
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    Resolved

    Address: Krishna, Andhra Pradesh

    BOOKING CODE :939903EA
    Movie Name : Custody
    Show date and time :14 may 2023 6.30 Pm
    Location : Vijaywada
    Theatre screen :G3 theaters rajyuvaraj screen 1
    Class and seat numbers : Gold A5.A6
    Ticket Holder : Jujjavarapu pavan kumar
    May 14, 2023
    Complaint marked as Resolved 
    Justickets customer support has been notified about the posted complaint.
    View replies
    Hi,

    Thank you for writing to us,

    Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

    Assuring you the best of our service always.

    Regards
    Justickets Team
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      B
      Bhavani Shankar L
      Apr 22, 2023
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      I've booked tickets in atchuthapuram instead of anakapalli, which is 50 km far from my location. So please cancel the tickets and refund my amount.

      BOOKING CODE: 7E788B0C
      Movie Name: Virupaksha (A)
      Show Date and Time: 23 Apr 2023, 06:00 PM
      Location: Atchutapuram, Anakapalle
      Theatre, Screen: STBL Cine World, Screen 1
      Class and Seats Numbers: Premium: E15, E16
      Ticket Holder: Shankar
      Justickets customer support has been notified about the posted complaint.
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      Hi Bhavani,

      Thank you for writing in to us with your feedback!

      There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

      Regards,
      Justickets Team
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        C
        chaitanya pydisetty
        Jan 19, 2023
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        We booked 3tickets for movie but message not recieved contact number not working
        Justickets customer support has been notified about the posted complaint.
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        Hi,

        Thank you for writing to us,

        Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

        Assuring you the best of our service always.

        Regards
        Justickets Team
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          V
          vnagamahi
          from Hyderabad, Telangana
          Jan 16, 2023
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          Address: 2-8/1/A Jillelaguda

          Return money
          Justickets customer support has been notified about the posted complaint.
          View replies
          Hi,

          Thank you for writing to us,

          Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

          Assuring you the best of our service always.

          Regards
          Justickets Team
          Reply
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            N
            naidu67
            from Visakhapatnam, Andhra Pradesh
            Dec 28, 2022
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            Address: 8341941401

            On 23/12/2022
            I try to book movie tickets with my mobile no [protected] money deducted
            2 times but tickets were not confirmed. And money not refunded yet
            Justickets customer support has been notified about the posted complaint.
            View replies
            Hi,

            Thank you for writing to us,

            Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

            Assuring you the best of our service always.

            Regards
            Justickets Team
            Reply
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              G
              Girishkumar vinnakota
              from Visakhapatnam, Andhra Pradesh
              Dec 13, 2022
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              Address: Visakhapatnam

              I had done payment for booking tickets in just tickets app but the issue is money is deducted from my account but Not getting any confirmation message for booking tickets
              Justickets customer support has been notified about the posted complaint.
              View replies
              Hi,

              Thank you for writing to us,

              Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

              Assuring you the best of our service always.

              Regards
              Justickets Team
              Reply
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                S
                Siddu.ymg60
                Oct 17, 2022
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                Hi Team,
                The show mentioned in the just tickets 6:00pm, but theatre mangagment started 6:30pm.i spoke with theater owner, he behaved rudly to me. I need proper justtfication reason. Otherwise will escalate this issue. Here my half an hour time wasted due to show delayed. . Ticket details attached. I have sent email on sunday (16th Oct 2022).compalint num is 181282.jus tickets team closed My ticket with Out Informed to me. Jus tickets Compensates my 30mns time.

                Thanks,
                Siddu
                Justickets customer support has been notified about the posted complaint.
                View replies
                Dear Siddu,

                Thank you for sharing your concerns.

                We apologize for failing to meet your expectations during your stay with us. You can walk directly to the theatre and get your query resolved with the help of Justickets manager by reaching the customer support.

                Regards
                Justickets Team
                Reply
                Dear Siddu,

                Thank you for sharing your concerns.

                We apologize for failing to meet your expectations during your stay with us. You can walk directly to the theatre and get your query resolved with the help of Justickets manager by reaching the customer support.

                Regards
                Justickets Team
                Reply
                Dear Siddu,

                Thank you for sharing your concerns.

                We apologize for failing to meet your expectations during your stay with us. You can walk directly to the theatre and get your query resolved with the help of Justickets manager by reaching the customer support.

                Regards
                Justickets Team
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                  T
                  Tech Blix
                  Jul 28, 2022
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                  Resolved

                  Address: Kushalnagar,kodagu, karnatake
                  Website: Justtickets

                  I booked ticket of vikrant rona and money is debited but ticket is not booked, i need refund soon as much as possible of ₹694
                  When i tried for 2nd time it worked
                  But i need my old refund
                  Aug 29, 2022
                  Complaint marked as Resolved 
                  Justickets customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 29, 2022
                  Justickets Customer Care's response                   Hi,

                  Thank you for writing to us,

                  Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                  Assuring you the best of our service always.

                  Regards
                  Justickets Team
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                    P
                    Praveenkumarkk
                    from Hyderabad, Telangana
                    Apr 15, 2022
                    Resolved
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                    Resolved

                    Address: Justtickets pvt limited 42 Dr ranga road,Mylapore Chennai 600004

                    Please cancel this ticket refund money back please

                    BOOKING CODE: 10G06914
                    Movie Name: K.G.F Chapter 2 (U/A)
                    Show Date and Time: 18 Apr 2022, 09:30 PM
                    Location: Balanagar, Hyderabad
                    Theatre, Screen: Vimal Theatre, Vimal 70MM
                    Class and Seats Numbers: Diamond Circle: D7
                    Ticket Holder: Praveen kumar

                    BILLING SUMMARY
                    No of Ticket(s): 1
                    Booking Payment Mode: Paytm
                    SAC: 998554
                    Ticket Amount: 175.00
                    Booking and Other Related Charges: 18.00
                    IGST @ 18%: 3.24
                    Total: 196.24
                    May 18, 2022
                    Complaint marked as Resolved 
                    Justickets customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 17, 2022
                    Justickets Customer Care's response                     Hi Suresh,

                    Thank you for writing in to us with your feedback!

                    There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                    Regards
                    Justickets Team
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                      S
                      Sandeep Shannu
                      Apr 4, 2022
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                      I had done payment for booking tickets in just tickets app but the issue is money is deducted from my account but Not getting any confirmation message for booking tickets
                      Justickets customer support has been notified about the posted complaint.
                      View replies
                      Hi,

                      Thank you for writing to us,

                      Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                      Assuring you the best of our service always.

                      Regards
                      Justickets Team
                      Reply
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                        S
                        shiva mallula
                        Mar 28, 2022
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                        Resolved

                        Address: Bhimavaram

                        Iam Mallula Siva Kumar
                        from Bhimavaram, Andhra Pradesh
                        Mar 28, 2022
                        Sir i booked a telugu movie RRR in MUSHEERABADH Sree Sai Raja theater and i have a valid id no is Justickets Booking 0CIRNDN2 for RRR (U/A) on 28 Mar 2022, 10:30:00 AM at Sree sai Raja Theatre, Musheerabad, Hyderabad. Balcony: A13, B09, B10, but i cancel my tickets why because my current location is Bhimavaram but i selected location Musheerabad by mistake so plz kindly refund my money to my bank account, or phone pay my contact no [[protected]] thanq you...
                        Apr 28, 2022
                        Complaint marked as Resolved 
                        Justickets customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 28, 2022
                        Justickets Customer Care's response                         Hi Siva,

                        Thank you for writing in to us with your feedback!

                        There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

                        Regards,
                        Justickets Team
                        View replies
                        AFJR1EOJ [protected] tickets cancel please
                        Reply
                        Murali satish's reply, Oct 30, 2022
                        AFJR1EOJ 8125703469 tickets cancel please
                        1AE6F49A [protected]/[protected]@gmail.com.
                        I want to cancel the tickets which I have booked for 16th jan 2023 6:00 pm
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                          M
                          Mani kiran .B
                          Mar 27, 2022
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                          Hi can u pls help me regarding refund of money from Justickets we booked tickets on[protected] for 2-4-2022 tickets were not booked but money was debited so pls kindly help me regarding this
                          Justickets customer support has been notified about the posted complaint.
                          View replies
                          Hi,

                          Thank you for writing to us,

                          Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                          Assuring you the best of our service always.

                          Regards
                          Justickets Team
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                            E
                            Eswar vek
                            Mar 25, 2022
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                            On first day all tickets sold out before open bookings everytime... tried booking very much but couldn't... theatre owners block all tickets for black tickets
                            Justickets customer support has been notified about the posted complaint.
                            View replies
                            Hi,

                            Thank you for writing to us,

                            Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                            Assuring you the best of our service always.

                            Regards
                            Justickets Team
                            Reply
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                              H
                              hari120803
                              Mar 23, 2022
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                              Address: 17-2-131, Peddaveedhi, PALASA,532221

                              Money got deducted but tickets not booked

                              [protected]
                              [protected]@gmail.com
                              Justickets customer support has been notified about the posted complaint.
                              View replies
                              Hi,

                              Thank you for writing to us,

                              Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                              Assuring you the best of our service always.

                              Regards
                              Justickets Team
                              Reply
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                                K
                                Konda Narasimha
                                Mar 21, 2022
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                                Address: Devi theatre RTC X ROADS

                                Iam booking RRR tickets for day 1 And day 2 how will I get ticket and how I am enter into the theatre without any barcode
                                Justickets customer support has been notified about the posted complaint.
                                View replies
                                Hi,

                                Thank you for writing to us,

                                Please share your issues in detail by writing an email to [protected]@justickets.in. We shall look into it right away.

                                Assuring you the best of our service always.

                                Regards
                                Justickets Team
                                Reply
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