Big Cinemas — Charged unnecessarily

Address:122017
Website:big cinemas

I booked a movie on 30/12/16 in carnival cinemas earlier known as big cinemas. I ordered a pizz in the interval from same movie hall and done payment via citi bank debit card. it was showing transaction canceled in card machine but i payment was transfered from my bank account.
After 11 days i am still waiting for payment revert.
kindly help me for the same
Transaction id[protected]
date - 30/12/2016
time - 11:20:18
Name - Ranjeet singh
Phone no.- [protected]
email - [protected]@yahoo.com
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The contact number at internet for Big Cinema Jhajjar is forge and doesn't work...
I have been misbehaved and I hope an apology is expected before movie gets over... At mulund big cinemas...
[protected]

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    The Great India Place, Plot No. A-2, Sector 38 A, Noida, Uttar Pradesh, India - 201301
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