Big Cinemas — deducted Rs 202.29, but didn't get tickets and not refunded

Hi...
I am abhishek patil.on today 14 july 2014 i was booking 3 tickets on site bigcinema.com for lai bhaari(marathi) movie at big cinema latur, maharashra(rama) but I dont get booking Id and amount 202.29 Rs get deduted from my SBI account no. [protected]

I did my payment through debit card and that amount not refunded please take speedy
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Hi Mr.Jayram

Greetings from BIG Cinemas!
We appreciate you taking the time to contact us and sharing your feedback.
Your feedback has been noted and we are working towards resolving your concerns at the earliest. Kindly share your contact details at [protected]@bigcinemas.com. In the interim, we request your patience and understanding.

Sincerely,

BIG Cinemas Support Team.

Employees behavior

Your employees behaviour for couples are not good...they are joking and disturbing. ..they do not give seats which a couple want...(not booked seats)...Please give them instructions to how to behave with customers. ...i[censored] not solve this I would take help from consumer court...

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