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BigBasket.com Customer Care Contacts

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Last updated Apr 18, 2024
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Customer Service Contacts

BigBasket.com Phone Numbers

Toll free
1860 123 1000
335
359
1860 123 1000
335
359
1860 123 1000
335
359

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BigBasket.com Website

BigBasket.com Head Office Address

No. 7, Service Road
Bangalore
Bangalore District
Karnataka
India
560071

BigBasket.com Social Media

BigBasket.com Working Hours

Monday 07:00 am - 10:00 pm
Tuesday 07:00 am - 10:00 pm
Wednesday 07:00 am - 10:00 pm
Tuesday 07:00 am - 10:00 pm
Friday 07:00 am - 10:00 pm
Saturday 07:00 am - 10:00 pm
Sunday 07:00 am - 10:00 pm

BigBasket.com Company Representatives

BigBasket.com Overview

Latest complaint Worm infested eggs has been filed on 18/04/2024. Latest Resolved Big Basket refund not given for cancelled order was resolved Mar 10, 2024. BigBasket.com ranks as the #11 most complained about among Food.

Additional BigBasket.com contact information

Bangalore No. 7, Service Road, Off 100 Feet Road Indiranagar, Above HDFC Bank, Bangalore, Karnataka 560071 Toll-Free: 1860-123-1000 Hyderabad Plot No. 7-63, New No. 11-6-2028, Phase II, S.V. Co-Operative Industrial Estate, Kukatpally, RR Dist., Secunderabad 500037 Toll-Free: 1860-123-1000 Mumbai Gala No. 3, 4, 5, 6, Krishna Mill Compound, Sonapur lane, Off LBS Marg, Bhandup West, Mumbai 400078 Toll-Free: 1860-123-1000 Pune Sr No. 139, Jadhav Wasti, Ashok Nagar Road, Thathawade, Pune 411033 Toll-Free: 1860-123-1000 Chennai 92/1, Noombal Main Road, Noombal Village, Vanagaram, Chennai 600077 Toll-Free: 1860-123-1000 Delhi-NCR Khasra No. 147/1-2-3, Village Bamnoli, Sector 28, Dwarka, New Delhi 110061 Toll-Free: 1860-123-1000 Mysore Plot No. 104, Shed No-1/3, KRS Road, Metagalli Industrial Area, Mysore 570016 Toll-Free: 1860-123-1000 Madurai Door No. 427 Aadithya Industrial Park, Nedungulam Main Road, Sivigangai District, Puliyur 625009 Toll-Free: 1860-123-1000 Coimbatore Warehouse Number 1, Harrisons Malayalam Limited, Thondamuthur Road, Vedapatti Post, Coimbatore 641007 Toll-Free: 1860-123-1000 Vijayawada-Guntur H. No. 4-88/2, Rs No. 207-1 To 207-3, RAB Estates, Gangoor Road, Gangoor Village Panchayat, Penamaluru, Mandal, Krishna District, Gangoor 521139 Toll-Free: 1860-123-1000 Ahmedabad-Gandhinagar 476/1, New Ahmedabad Estate, Opp. to Intas Pharma, Moraiya, Ahmedabad 382213 Toll-Free: 1860-123-1000 Nashik Gat No. 142, Jaulke, Dindori, Mumbai Agra Highway, Opp. to Nandini Aggarbatti, Nashik 422206 Toll-Free: 1860-123-1000 Vadodara 3A/3B Kamdhenu Industrial Estate, Near Ranoli Railway Crossing, Ranoli, Vadodara 391350 Toll-Free: 1860-123-1000 Lucknow-Kanpur Ashoka Warehousing Complex, Khasra No. 113, Navikot Nandana, Bakshi Ka Talab, Sitapur Road, Lucknow 226021 Toll-Free: 1860-123-1000 Visakhapatnam UTPL Campus, Ware House No. 1, Survey No. 35, 38, 39.in IDA, Block A, Mindi Village, Gajuwaka, Visakhapatnam 530012 Toll-Free: 1860-123-1000 Surat 172+173/1, Icchapor Industrial Estate, B/H Nanavati Toyota Showroom, Opp. ONGC, Surat 394510 Toll-Free: 1860-123-1000 Nagpur 347/2, Amravati Road, Nr. Toll Naka, Opp. Paul Petrol Pump, Gondkhairi, Tal – Kamleshwar, Nagpur 411501 Toll-Free: 1860-123-1000 Patna Shalimar Cold Storage Campus, Gate No. 3, NH 30 Bypass Road, Anisabad, Near Sinchai Bhawan, Patna 800002 Toll-Free: 1860-123-1000 Chandigarh Tricity Khewat Khatoni No. 82/91, Village Sarkapra, Po-Chunni Kalan, Tehsil - Bassi Pathana, Distric-Fatehgarh Sahib, Punjab 140307 Toll-Free: 1860-123-1000 Bhopal C/O Shubham Warehouse, Khasra No. 8/1, Gram - Rapadiya, Katara Hills, Near Bypass, Bhopal 462026 Toll-Free: 1860-123-1000
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Recent BigBasket.com reviews & complaints(1196)

J
Johnro
Apr 18, 2024
Apr 19, 2024
This thread was updated on Apr 19, 2024
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Verified Company
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BigBasket.com Customer Care
Service available

Bigbasket.com — Worm infested eggs

I had ordered eggs from BB and I received eggs that were broken and infested with worms. Return was immediately requested however till date no action has been taken despite several communications.

BNR [protected] 20240414...
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Y
Yakyb
Apr 5, 2024
Apr 5, 2024
This thread was updated on Apr 5, 2024
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Verified Company
Verified Company
BigBasket.com Customer Care
Service available

Bigbasket.com — Cash Not Returned

Address:HYDERABAD Telangana

Dear Sir/Madam,
My wife is foreigner and COD delivery boy didn't returned the remaining amount but promised to add in wallet. Why in wallet?

I want return Cash only by tomorrow only
Do I have to waste my time behind this nonsense, they must return cash at DELIVERY all time

Even doesn't know English the delivery person
What is te image giving to foreigners?...
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D
Dr R Sriram PhD
Mar 10, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Verified Company
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BigBasket.com Customer Care
Service available

Bigbasket.com — Big Basket refund not given for cancelled order

Dear BigBasket Customer Support,

I am writing to express my dissatisfaction with the service I received regarding my recent order (Order BNN-
EXN-[protected][protected] placed on March 8, 2024

To my dismay, the order could not be successfully delivered due to a technical issue which was not informed earlier to us. Despite the inconvenience caused, what is even more disheartening is the lack of communication...
+1 photos
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