Bigbazaar — Non refund of money

I Had Ordered For Some Products On 13th June, And Paid 330rs To Big Bazaar Through Upi, But Neither Order Was Placed Nor The Amount Refunded To My Account, Further I Had Placed The Complaint Reg The Issue, Kindly Reply, I Have Attached Both The Complaints,
1.BB[protected]/23/06/2021
2.BB[protected]/17/06/2021
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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