Bigsop.com Complaints & Reviews

A contest was organized by bigsop a/c which few lucky winners could get an iPhone or macbook and other such costly gadgets for getting the prize one had to pay registration fee of some amount.I had registered for two I phones. For 499each I.e 998 rupees.according to them if I could not win in the contest I'll get bigsop points each point for rupee 1 I was given 998 bigsop points which could be redeemed on next purchase. But the website disappeared one day firstly it was as the website is being repaired but finally it disappeared. This website cheated me. I want my money back.

THE DETAIL GIVEN BELOW IS THE LETTER SENT BY BIGSOP COMPANY TO MY MIL ID

LETTER NO.1
[protected]

bigsop
02/07/2014

to me
Bigsop
Shop With Trust

Dear V Sundarrajan,

Thank you for shopping with Bigsop. Your order no. is 91394121 and payment option selected by you is Credit Card (Visa/Master). Your order details are provided below:

S.No. Product Description Order Value
1 Samsung Galaxy Note 3 N9000 wi Rs. 499
Sub Total : Rs. 499

We at Bigsop are constantly trying to provide you the best shopping experience. We hope you have enjoyed shopping with us. In case of any suggestions or queries, please feel free to contact us at anytime.

For suggestions and queries related to your orders from all categories contact our helpline numbers: [protected]
Please Click Here To See The Bigsop Contest Winner List
Thank you for shopping with Bigsop

Sincerely,

Bigsop Customer Care

THIS IS A SYSTEM GENERATED MAIL. REPLIES TO THIS MAIL ID WILL NOT BE RESPONDED.

LETTER NO. 2
[protected]

No one has called and sent any reply in this regard so far. Yesterday(9/9/14) I spoke one of your office bearer about this.He assured that he will get back on this. I don't know how long he wll take time to reply to my query.

On 4 July 2014 15:32, bigsop wrote:
Dear V Sundarrajan,

Thanks for writing to us.we have gone through problem.our costumer care executive will get back to you within 24 hrs.you can also call to us on [protected].

Bigsop costumer care happy to help you.

Thanks & Regards
Customer Care Team
www.bigsop.com


This is a system generated mail. Please do not reply to this email ID. If you have a query or need any clarification you may:
(1) Call our 24-hour Customer Care or
(2) Email Us [protected]@bigsop.com

Dear Sir/Madam,

Thank you for your query.

We would like to inform you that we have received your payment. Please wait until result gets declare. We would like to let you know that we announce the result by every 1st week of the month and if your name will be shortlisted then you will get the prize in the same amount otherwise we will refund the same in terms of credit points (1 rupee=1 credit point) for furtheronline shopping.

Kindly revert with your further query at [protected].

Regards
Bigsop customer -care team


On Fri, Jul 4, 2014 at 3:02 AM, bigsop wrote:
Name: V Sundarrajan
Mobile: [protected]
Email: [protected]@gmail.com
Order ID: 91394121

Topic: Orders Placed

What is the status of this contest. Whether I won or lost. if I lost how i would get back my money.Revert


On 5 July 2014 13:45, contact bigsop wrote:
Dear Sir/Madam,

Thank you for your query.

We would like to inform you that we have received your payment. Please wait until result gets declare. We would like to let you know that we announce the result by every 1st week of the month and if your name will be shortlisted then you will get the prize in the same amount otherwise we will refund the same in terms of credit points (1 rupee=1 credit point) for further online shopping.

Kindly revert with your further query at [protected].

Regards
Bigsop customer -care team


On Fri, Jul 4, 2014 at 3:02 AM, bigsop wrote:
Name: V Sundarrajan
Mobile: [protected]
Email: [protected]@gmail.com
Order ID: 91394121

Topic: Orders Placed

What is the status of this contest. Whether I won or lost. if I lost how i would get back my money.Revert

LETTER NO. 3
[protected]
contact bigsop
05/07/2014

to me, Santosh
Dear Sir/Madam,

Thank you for your query.

We would like to inform you that we have received your payment. Please wait until result gets declare. We would like to let you know that we announce the result by every 1st week of the month and if your name will be shortlisted then you will get the prize in the same amount otherwise we will refund the same in terms of credit points (1 rupee=1 credit point) for further online shopping.

Kindly revert with your further query at [protected].

Regards
Bigsop customer -care team


LETTER NO. 4
[protected]
Sundar Rajan
10/09/2014

to contact
No one has called and sent any reply in this regard so far. Yesterday(9/9/14) I spoke one of your office bearer about this. He assured that he will get back on this. So far No msg from him


Pl revert

My Mobile No. [protected]

Thanks
Sundar

I am Arun Kumar Vill+po - Bareilly, UP-243001.kindly make an arrangement to refund money to my bank account as soon as possible . order no. is 9195612 . Order Date - 26/10/2014, Order amount -Rs -799/-, Registered mobile number -[protected],

Ir, I work on my computer Internet, the promotional page of bigsop.com kept popping up. Finally after getting fed and tired of this I went visited the page. It projected a good deal after filling up a contest that was on Chrome. The page asked me to make a payment of 599 INR to qualify for a price galaxy 5.and free gift of wrist watch delevered Ref. order, No : 91821818 Several times i will contact bigsop but no response so refund my money immediately

There was an offer price for Samsung Galaxy S5 for Rs.899/- I have placed an order for the same and paid Rs.899/-. Order no. 91932878. Order was placed on[protected] through creditcard as per the below billing address. Bankuru Ramesh, Flat.No.303, Laxmi ganaati Residency, Anandapuram colony, Jammu, Vizianagaram, Andra Pradesh INDIA, 535002, [protected]@gmail.com, [protected] But I have not received the product as they promised. I have contacted the company over phone and requested for refund of the amount. They have promised a refund. But I have not received a refund till date. The address and phone no. of the company are as follows Bigsop.com No;- 65/7, 2nd floor, Agara Village Begur Hobil South Taluka Near Agara Bus stop Bangalore-560102 Phone: [protected], [protected]

There was an offer price for Samsung Galaxy S5 for Rs.899/- I have placed an order for the same and paid Rs.899/-. Order no. 92052711. Order was placed on[protected]. But I have not received the product as they promised. I have contacted the company over phone and requested for refund of the amount. They have promised a refund. But I have not received a refund till date. The address and phone no. of the company are as follows Bigsop.com No;- 65/7, 2nd floor, Agara Village Begur Hobil South Taluka Near Agara Bus stop Bangalore-560102 Phone: [protected], [protected]

Hi, I am Prameela Rani, working as a Software Engineer in TeamF1 Networks, Madhapur. I have purchased a washing machine on 21/08/2015 in Big Bazar, Ameerpet. While Paying money using my ICICI bank debit card, the cashier swiped my card and proceeded till I enter my PIN, and told the transaction has been declined. He attempted second time and succeeded. But money got deducted from my account twice. When I asked about the same, they told for failed transactions money will get reverted in some time. As it was night time, and I came with my kids, I left for the day and the next day was sunday. Today when I am asking for this they are asking for my card number and saying we cannot do any thing. Please help me out in this regard.

I had paid 599/- for Mobile Phone Lucky contest, but the amount was converted in shopping points =... & the whole amount can not be taken at one shopping half payment has to be made through online payment...my amount is stuck with this fraud bigshop I want my refund of Rs.599/- though i have order no. is 91755761 some amount, i want my amount back please

if you feel you have successfully cheated me for the above referred order for rs 899. your are wrong! i will vandalize your shop showroom or house or to you itself once i meet you at your place. if i don't receive my money for Rs 899 + interest amounting 1000/- to my SB A/C No as received from me for the above refereed order warning !!! dont give me any justification or explanation just transfer the money. you understand batter sarat patnaik C/O Dy Superintendent of police PLot No 33 Sri dutta Colony, dhatu Nagar kanachan bagh hyderabad 500058 [protected]

I am Tuhin Kumar Dutta, Vill+po - Purandarpur, Birbhum, West Bengal, Pin - 731129.kindly make an arrangement to refund money to my bank account as soon as possible . order no. is 91730757 . Order Date - 25/09/2014, Order amount -Rs -599/-, Registered mobile number - [protected], e-mail ID - thn.[protected]@gmail.com .

I had paid 894 rupees through syndicate bank mathura( up) through atm in oct.2014, which has been cpnfirmed by pay u money nd ur company through e mail at yatharth verma's.but still i havent recieved any product in return for my money. So pls either send me the product promised or refund me my money. U r i think a fraud co. Which no e msil address nd no phone no to be contacted.yatharth verma

I have paid 799/- for Mobile Phone Lucky contest, but the amount was converted in shopping points =... & the whole amount can not be taken at one shopping half payment has to be made through online payment...my amount is stuck with this fraud bigshop I want my refund of Rs.799/- though i have order some amount.. its company fault & i want my amount back Arti Yadav login ID -Arti

We at Bigsop are constantly trying to provide you the best shopping experience. We hope you have enjoyed shopping with us. In case of any suggestions or queries, please feel free to contact us at anytime. For suggestions and queries related to your orders from all categories contact our helpline numbers: [protected]. I'm not getting a online site to shop the website is closed. Now i lost 499 rs...

I have ordered the Samsung Galaxy Note 3 N9000 wi vide Order No. 91933717 by making payment through my Debit Card but the same has not been received so far. Grateful, if the present status could be mailed to me. Previous correspondences are also given below. Regards, Sanjay Vats Office of the Dy. Commissioner of Police, Provisioning & Logistics, 5, Rajpur Road, Delhi-110054 Cell: [protected] Tel:[protected] Extn. 6509 SANJAY KUMAR VATS[protected] To: Bigsop.com Sir, I have ordered the Samsung Galaxy Note 3 N9000 wi vide Order No. 91933717 but the same has not been received so far. Grateful, if the present status could be mailed to me. Copy of earlier correspondence is enclosed herewith. Regards, Sanjay Vats Office of the Dy. Commissioner of Police, Provisioning & Logistics, 5, Rajpur Road, Delhi-110054 Cell: [protected] Tel:[protected] Bigsop.com ([protected]@bigsop.com) Add to contacts[protected] To: [protected]@hotmail.com [protected]@bigsop.com Bigsop Shop With Trust Dear SANJAY VATS, Thank you for shopping with Bigsop. Your order no. is 91933717 and payment option selected by you is . Your order details are provided below: S.No. Product Description Order Value 1 Samsung Galaxy Note 3 N9000 wi Rs. 499 Sub Total : Rs. 499 We at Bigsop are constantly trying to provide you the best shopping experience. We hope you have enjoyed shopping with us. In case of any suggestions or queries, please feel free to contact us at anytime. For suggestions and queries related to your orders from all categories contact our helpline numbers: [protected] Please Click Here To See The Bigsop Deals Winner List Thank you for shopping with Bigsop Sincerely, Bigsop Customer Care THIS IS A SYSTEM GENERATED MAIL. REPLIES TO THIS MAIL ID WILL NOT BE RESPONDED.

I can not redeemed my deposit amount and also not returned . The following message send to me after booking ... Thank you for shopping with Bigsop. Your order no. is 90976640 and payment option selected by you is Net-Banking. Your order details are provided below: S.No. Product Description Order Value 1 Samsung Galaxy S4 - pay and ge Rs. 799 Sub Total : Rs. 799 We at Bigsop are constantly trying to provide you the best shopping experience. We hope you have enjoyed shopping with us. In case of any suggestions or queries, please feel free to contact us at anytime. For suggestions and queries related to your orders from all categories contact our helpline numbers: [protected]

Dear sir, I have participated in a competition for wining mobile phone and the condition was in case u do not win the mobile phone i.e. i phone 5, money will be refunded and the order no, was 91957602 in which i logged in by my mobile no. Kindly help in refunding the money amounting 599.

Dear SOD, This is to inform you that on 3rd Oct 2014, I paid Rs 899/- through My Debit Card online to Bigsop.com for a mobile phone contest. Even though I didn't win the contest they didn't refunded the amount as promised by their call center. My transaction details is as follows, 03-Oct-2014 (03-Oct-2014) POS PRCH POS[protected] WWW BIGSHOP COM GURGA 899.00 Kindly take necessary action to refund my money to me as soon as you can. Thanks & Regards, Shine [protected]

Dear Sir/Mam I would like to inform you that few month ago i paid Rs 799/- Order No: 91616487, Order Placed On: 25 Aug 2014, 16:51 PM. Through My Credit Card online to Bigsop.com for a mobile phone contest and after paying the amount to them their website, I m not getting my refund. Kindly solve my problem and take any action on this matter as soon as you can. Thanks & Regards Rangaraj, [protected] Call Immediately...

Dear Sir/madam, I have made a Payment of INR 599 through net banking on the month of September for a contest showing in the site. But after that till now the money not refunded to my account, though i have send several mails and also phone calls. pls. help

Dear Sir/Madam, kindly do the shipment of a blue jeans and T-shirt total amounting to Rs. 1000/-, which has already been paid by me, in the month of Sept-14. my contact no [protected]/ [protected].\ Regards Ashish K