I tried to book two online cinema tickets to view a tamil film namma veetu pillai at pvr grand galada, pallavaram, chenna on 26 sept 2019. The ticket amount totalling rs. 579.02 (Including internet and other charges) was debitted from my savings account held in sbi, velachery, chennai. But the tickets were not forthcoming showing error message on the computer screen.
I expected the amount would be refunded/reverted to my account in couple of days. But so far nothing has happened. I request to kindly
(I) refund the amount immediately to my account
(Ii) make some provision to inform the customers (Like me) in such
Event and the follow up action to refund the money.
Thanks and regards
N. Shanmugam
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