[Resolved] Bigtree Entertainment Pvt. Ltd. — BookMyShow - Refund for failed online ticket booking | |||||
Hi, I am Gautam Goel (cell no [protected] email [protected]@outlook.com). I booked 4 tickets for "Bhag Milkha Bhag" using BookMyShow.com for DT Cinemas - Shalimar Bagh, , for 10:55PM show for date 14th July 2013 using Canara Bank Debit card After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'transaction was unsuccessful'. But an amount of Rs 1068.40 was debited from my account. This transaction was done at around 12:32PM on 14th July 2013. I waited for around 20-25 minutes, but i didn't receive any sms or e-mail from book my show for confirmation of tickets but i did receive sms from Canara Bank for deduction of money. So, money for my transaction should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats. I contacted the on-line customer care executives also but they also just say that we will contact you as soon as possible but then there is no reply/respose. I request a refund of Rs 1068.40/- from bookmyshow. Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
 4 Comments | |||||
Comments
Dear Gautam Goel,
We do indeed understand your concern and would like to inform you that the refund for the unsuccessful transaction dated 14th July 2013 12:32 PM has been reversed on 15th July 2013 10:37 AM. The refunded amount would reflect in your account within a maximum of 10 working days.
We really appreciate your kind co-operation and patience and sincerely apologize for the inconvenience caused to you.
We truly value you as one of our esteemed customers and it is our constant endeavour to provide you with the best of our services.
We are right here to assist you and you can contact us round the clock on[protected] or write to us on [protected]@bookmyshow.com in case you require any further assistance.
Thanking you,
Team BookMyShow
We do indeed understand your concern and would like to inform you that the refund for the unsuccessful transaction dated 14th July 2013 12:32 PM has been reversed on 15th July 2013 10:37 AM. The refunded amount would reflect in your account within a maximum of 10 working days.
We really appreciate your kind co-operation and patience and sincerely apologize for the inconvenience caused to you.
We truly value you as one of our esteemed customers and it is our constant endeavour to provide you with the best of our services.
We are right here to assist you and you can contact us round the clock on[protected] or write to us on [protected]@bookmyshow.com in case you require any further assistance.
Thanking you,
Team BookMyShow
Dear Sir,
Please provide me the 23 digit ARN number.
Please provide me the 23 digit ARN number.
Contact Information
Delhi
India
India
in.bookmyshow.com
(022) 39895050
File a Complaint
Ticket — failed booking
I booked a ticket on[protected]. But I cant get the ticket. It shows that Payment Not Received From Bank. but I lost my money from my Card. My Transaction ID is [protected]. How to get refund of this ticketPlease help me
yours faithfully
Paulson Jose