I ventured for two cinema tickets through online to view a tamil film namma veetu pillai at pvr grand galada, pallavaram, chenna on 26 sept 2019. The ticket amount totalling rs. 579.02 (Including internet and other charges) was debited from my savings account held in sbi, velachery, chennai. But the tickets were not forthcoming showing error message on the computer screen.
However, i again tried the same procedure to obtain the tickets. To my dismay, the amount rs 579.02 was again debited from my same account subsequently showing error message. Thus totally a sum of rs. 1158.04 was debitted from my account towards the cost of cinema tickets which never came. Disgusted.
I expected the amount would be refunded/reverted to my account in couple of days. But so far nothing has happened. I request to kindly
(I) refund the amount immediately to my account
(Ii) make some provision to inform the customers (Like me) in such
Event of the follow up actions till refund of money is made.
Thanks and regards
K. Santhi Was this information helpful? | 
