Bilcare Limited — non payment of maturity amount of fixed deposit

Address:

K.G.Mansion, Apte Road, Deccan Gymkhana, Pune, Maharashtra State., Pune, Maharashtra, 411004

Fdr no.1816120.
Amount=rs.25, 000.00
Matured on = 01.07.2019.

I have deposited rs.25, 000.00 and the fixed deposit receipt no.1816120 in the name of mrs. Gurupackiavathy j and mr. Jeyaraj g. The deposit matured on 01.07.2019. As advised by the company, i forwarded the fdr duly stamped and signed for maturity payment and sent to company's pune address by speed post on 26.07.2019. A reminder letter was sent on 12.09.2019 by speed post to company's pune address. Again, a mail was sent on 01.10.2019. Also telephonically contacted the company's fd section at pune several times, but i didn't get the matutiry money so far.
Please refund our fd maturity amonut immediately.
Mrs. Gurupackiavathy & mr. Jeyaraj g