Bill Desk — Payment debited in my bank account but not remitted to bbmp

Address:

560001

Dear Sir

I had made a bbmp property tax on 28/6/2016 against application no: [protected] for Rs. 1569/- through bill desk no:GCNB[protected] Where the amount has been deducted from my account but not remitted to BBMP but when i confirmed from bank they are no i should ask bbmp but when enquired bbmp they are saying its billdesk mistake please refund my amount from billdesk i am very poor lady i have to earn on my own i am already in problems Rs.1569/- is a huge amount plzzzzzz