Billdesk — Account Debited Rs. 2017.70 (Inc GST) but Transaction was not completed.

Address:

Medical counselling Committee West Bengal (India)

Payment made to WBMCC Rs. 2000.00 via Bill Desk from my HDFC net baking account dt on 24/10/2022. trans. ref: "YHDF[protected]/BILLDKWESTBENGALSTAT" Bank chq/ref:[protected] transaction was not successfully processed but deducted from my account. Then another payment was made which was successfully through my HDFC credit card ref. "YHMP[protected]" on same day.
Requesting to refund my that payment was made through net banking account with proper enquiry.