Billdesk — amount debited from hdfc account (via billdesk) but not credited to nps account

On 02nd Feb 2020, I have made a transaction of Rs 10012.52 to pay my National Pension System trust contribution through enps portal. The money got deducted from my bank account but the bill desk showed error.

Please do needful and help me to transfer amount to enps or refund back to my account.

PFA screenshot from Bank mentioning amount has been debited from my account.
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Today I have paid online payments of RS 590000 but in iifl loan account still not credited kindly help to complete transaction.

Dear Sudeep,

Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
Not generate the any transaction no

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