Billdesk — Amount is debited, but service nott received or biller account not credited beyond 5 days

I have made an online transaction for the property tax payment of Rs 723.80 to biller Shivamogga City Corporation on 13th April 2023 through ICICI net banking. After the payment was done, amount was debited from my bank account, but the biller did not get the amount. I thought the transaction was failed and amount will get refunded, but it did not happen until now. Kindly check this transaction and either pay it to biller or refund the amount to my savings bank account.

Biller Name:[protected]Shivamogga City Corporation
Transaction Date: 13/04/2023
Transaction reference number: [protected]
Amount: 723.80