Billdesk — Amount of 15530 INR got deducted while paying for Punjab Electricity Board, amount not refunded since 17 aug 2020

Address:rh

I paid bill to PSPCL on 17th Aug 2020. Amount got deducted with UPI transaction id attached in this complaint via screenshot. Google pay asked me the statement till now.. I have shared the statement to complete the process. But still the amount is not refunded. Everytime i contact Google pay customer service, they escalate the issue each time
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