Billdesk — Amount of 3304 debited but transaction failed according to billdesk

Address:515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India 380009

Amount of 3304 has been debited from my bank account on 10th October 2022 at 5:40pm for a payment made via billdesk towards NMAT by GMAC, amount has been debited from bank side but in billdesk it said transaction failed and there was a error, now i require my 3304 to be refunded to me ASAP
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BillDesk customer support has been notified about the posted complaint.
Oct 11, 2022
Updated by _lily
i have attached my bank statement herewith i paid twice, and the first time it failed but second time it was fine, yet to receive any refund for the failed transaction.
Oct 11, 2022
Updated by _lily
my bank statement :

Oct 12, 2022
Updated by _lily
There has been no response from BILLDESK side yet pls respond ASAP
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