Billdesk — billdesk payment debited from account but not credit to beneficiary account

Address:Suncity, Narayangaon., Pune, Maharashtra, 410504

I have done my payment of mseb from google pay upi service on 19th june, 2019 payment of rs 920 is not credit to beneficiary account but debited to my account. Please help on clear my money. It is very frustrating nobody is seeing accountable for this. Bank says we are successfully done the transaction. Mseb says we do not receive the money. I don't know what to do, i feel very harrassed.
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I used billdesk payment option while paying in NPS account of RS. 5000. However, money has been debited from my savings account via internet banking but transaction failed due to unavoidable circumstances. The refund of RS.5000 is necessary and needs to credited back to my account. Early action is awaited.

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