Billdesk — BillDesk Payment Failed But Money Got Deducted With No Refund Yet, Its more than 7 Days

I was paying my WBSEDCL Electricity Bill through billdesk page Using Bharat QR Code, But unfortunately my payment was deducted from my credit card but the payment page was stucked in the same place

Please refund my money as its more than 1 weeks i haven't got my refund yet. Everytime i mail billdesk they say we have initiated a refund you will get within 7 days but i already crossed the date.

My two transactions were failed of 3622 Each, Reference Number is given below

WVH[protected]

WVH[protected]

My Registered Mobile Number- [protected]

Email Id- [protected]@gmail.com