Billdesk — Didn't get the recharge of Rs.309 but the amount was deducted from my account

Address:

530012

I have recharged my jio number by rs.309 through billdeskutil by paytm but i have not got the amount on number. Because it got failed but amount has been deducted from my paytm wallet. Plz fix this problem. Or tell weather it will refunded in paytm or it will get recharge after sometimes. I got order billdeskutil order #ipt[protected] : success. Plz help me out in this. Or kindly send me the instruction for resolving this problem thankyou