Billdesk — Electricity bill payment not updated vide TSSPDCL account no.[protected]

Address:

1-2-48/1/1 Flat no. 302 , Srinivasa Residency, nizampet road, hydernagar hyderabad

Sir
I made payment of of 905.00 through ICICI bank account[protected] on dated[protected] towards electricity bill of TSSPDCL account no.[protected]. Amount was deducted in my icici bank account[protected] and not updated in TSSPDCL site, Billdesk site.
error is " Sorry we are unable to process your transaction, we apologies for the inconvenience and request you try again later."
kindly resolve the issue.