Billdesk — Failure Payment

Dear Sir/Madam,

I have made a payment of 6, 996 this morning towards the electricity bill of our organization. The amount was debited from my account but the transaction was failed and I had to make the payment from a different gateway. Please look into it and do the needful.

The payment was done on the below link

https://bescom.co.in/SCP/Myhome.aspx

I have attached the screenshot of the amount deducted from my account.

Please let me know if you need any more information.
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