Billdesk — fees deducted but allotment letter not issued

For up bed 2019 college fee payment i have been using net banking, while using net banking on dated. 14.06.2018. I have made a payment of rs 46250 as my fee for b. Ed admission. The fee got deducted from my account and it showed me an error in fee submission. The reference number for the same is[protected]. Till now my fee has not been refunded.

Phone number: [protected]