Billdesk — jio phone not booked but money is debited successfully from account

Address:	Burhanpur, Madhya Pradesh, 450331
Website:	www.jio.com

Hello
Sir,
Myself premchand wadhwani
My mobile no [protected]
Date of booking 24 august 2017
I booked a jio phone also done a payment of 500 rs through my upi address and payment is also debited from my account successfully
But can't get conformation message or any voucher from the jio care phone number [protected] or also not get any voucher on my jio app
Please resolve my complain