[Resolved]  Billdesk — Money debited in IDBI Bank, but not received by ebharatgas - UPI/[protected]/BilldeskBPCL

Dear Sir/Madam,
I have tried to make IDBI Bank netbanking payment (PhonePe UPI option) using Billdesk to BPCL gas refill booking.
Amount Rs. 903 has been debited on[protected]; 11:10:14.
Reference -- UPI/[protected]/BilldeskBPCL.
But not received by BPCL. (ebharatgas portal shows 'failure').
Kindly arrange to refund the debit amount.

Thanks,
Vineet Deodhar.

(p.s. repeated emails to idbibank via inet.idbibank.co.in did not illicit any response.)
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Dec 28, 2021
Complaint marked as Resolved 
Today I recd the credit. Although I don't know whether it is through automated system or due to the response to my follow-up.
BillDesk customer support has been notified about the posted complaint.
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