Billdesk — money deducted but payment not received

Soma Srivastava

from Gurgaon, Haryana

Address:	122001
Website:	Billdesk

Hello,

Yesterday i have paid citi bank credit card payment through billdesk in that time transaction successful but after 1 min sms recieved that could not procceed with reference number nhdf[protected] the payment was done by hdfc netbanking and the amount has been deducted.
Kindly confirm the reason and revert my money asap.
Hopefully
R r srivastava
Email [protected]@gmail.com
Contact no [protected]

Was this information helpful?

No (0)

Yes (0)

BillDesk customer support has been notified about the posted complaint.

Related BillDesk reviews

View all 5391 BillDesk Reviews

Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

Let us look into it for you. Please share your Account No./Customer ID, transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Soma Srivastava's [Complaint's author] reply, May 7, 2018

Cust id 64836340
Transaction reference no-NHDF6282533583
Registered mobile no 8750974488
Citi bank credit card payment done but sms recieved with this reference number could not proceed but the amount has been deducted from my account.It was trough billdesk and hdfc netbanking.The amount is 10769

Vinayak Sagar

from Bengaluru, Karnataka

The amount was deducted when I paid for Domino's Pizza online. But no order was received by the restaurant. I paid INR539 from my paytm wallet and the amount got deducted but the order did not get placed.