Billdesk — my account debited but amount not credited to beneficiary account (gunasekar m)

Address:

Chennai, Tamil Nadu, 600021

On 11.10.2017 i made payment of rs. 9840/- through bhim app towards shanthi valli slry payment sep17. Rs. 9840/- debited from my account but not credited to beneficiary account (Gunasekar m)

Time : 13:19:51
Txn id :[protected]
Txn status : failure
Issue already raised on 11th oct itself through bhim app.
Complaint no. : a6db920a00c24688a79d74bddc68b2c (Sms received from bh-npcibm)
Kindly update the status and amount is refunded to me asap